Frequently Asked Questions
Everything you need to know about your Mosko Moto gear.
What is your return policy for apparel and gear?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please ensure the gear is in its original packaging to qualify for a full refund.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring yourself while wearing any base layers you intend to use with our technical apparel for the most accurate fit.
Do you offer international shipping?
Yes, we ship our premium gear worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
What materials are used in your technical fashion line?
We prioritize durability and performance, using high-grade materials such as Cordura fabrics, DWR coatings for water resistance, and reinforced stitching to ensure longevity in extreme conditions.
How should I care for and clean my Mosko Moto gear?
To maintain the integrity of the fabrics, we recommend hand washing or using a gentle machine cycle with cold water. Avoid bleach and tumble drying; instead, hang your gear to air dry.
When will my order be processed and shipped?
Orders are typically processed within 1-2 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor its progress.